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I am trying to update TurboTax 2015 and I am getting the…

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I am trying to update...
I am trying to update TurboTax 2015 and I am getting the following error message, "Microsoft Installer Error 1625" and the updates will not install. FYI, I have protection from Kaspersky on my machine and it overrides Microsoft. How can I get the updates from TurboTax to install? I have completed my return and am ready to file it.
Submitted: 2 years ago.Category: Computer
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Answered in 18 minutes by:
1/29/2016
Tech Support Specialist: Martin, Network Engineer replied 2 years ago
Martin
Martin, Network Engineer
Category: Computer
Satisfied Customers: 3,145
Experience: 10+ Years ExperienceCCNA Network EngineerA+ Net+ Linux & Windows OSC++ Programming
Verified

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Sorry to hear you're having trouble with your computer.

Error 1625 is sometimes caused by insufficient privileges.

May I start a remote session so we can work on the problem together from your computer?

Please reply using the box below.

Regards,
Martin

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