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My Skype contact and my son's does not show we have a Skype…

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My Skype contact and my...
My Skype contact and my son's does not show we have a Skype number. Unable to make calls.
Submitted: 2 years ago.Category: Computer
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Answered in 5 minutes by:
1/29/2016
Tech Support Specialist: Jason Jones, Computer Expert replied 2 years ago
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 18,959
Experience: Over 10 years of professional experience.
Verified

Hello,

I am the person that will be helping you today.

Are you wanting to make a Skype to Skype call or a Skype to a phone number call?

I will be standing by.

Thank you,
Jason

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Customer reply replied 2 years ago
Skype to Skype, But when I call him I get his cell phone. He is unable to call my skype
Customer reply replied 2 years ago
Our contacts do not show a Skype symbol but only a cell phone symbol
Tech Support Specialist: Jason Jones, Computer Expert replied 2 years ago

Thank you for the update. May I start a remote screen sharing session with you so that I can better help you resolve this problem? When the remote begins, a chat window will appear that we can use to communicate with each other.

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Customer reply replied 2 years ago
no more charges. Just assist me. You are looking like a scam
Tech Support Specialist: Jason Jones, Computer Expert replied 2 years ago

"I" am no scam. I have been working with this website for over four years. I have worked with in, upwards of 30 or 40 thousand people on this website over the last four years. If you wish, I can opt out and allow another person to help you.

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Customer reply replied 2 years ago
You guaranteed success at a fixed rate and now you are trying to add on
Customer reply replied 2 years ago
Have you gone away?
Tech Support Specialist: Jason Jones, Computer Expert replied 2 years ago

We can continue without the remote option. I offered the remote as an option because most people I have worked with prefer it.

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Customer reply replied 2 years ago
what now?
Tech Support Specialist: Jason Jones, Computer Expert replied 2 years ago

Are you reading my messages? I don't know if they are coming through or not. May I just remote in and take a look, at no extra cost?

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Customer reply replied 2 years ago
Are you there
Customer reply replied 2 years ago
you can remote in
Tech Support Specialist: Jason Jones, Computer Expert replied 2 years ago

I am here. Are you reading my messages?

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Tech Support Specialist: Jason Jones, Computer Expert replied 2 years ago

Follow the instructions below to begin the remote helping screen.

Remote page: http://remote.jasonfixedit.com

After clicking the link above, enter the following two digit number: 57 and click the circle button to start the remote application.

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Customer reply replied 2 years ago
now I am. Another guy from your company was interrupting us.
Tech Support Specialist: Jason Jones, Computer Expert replied 2 years ago

Okay. Run the remote, please. Do not go any other webpage. Please, stay on this page or the remote page.

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Tech Support Specialist: Jason Jones, Computer Expert replied 2 years ago

I look forward to your rating of my help on the top of this page. If you have any questions about rating me, please let me know.

Thank you for your time and please, do not forget to rate my help on this page.

- Jason

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Tech Support Specialist: Jason Jones, Computer Expert replied 2 years ago

Greetings,

I remoted in as a favor to you with no extra cost. I also remoted into your son's computer to set his up. I see that you have not rated my help on this page. That means that I am not given any credit for my time. Rating me doesn't cost anything extra. Please, do not forget to rate my help on this page by putting your mouse over the stars on the top of this page, clicking, and then clicking the Submit button.

Thank you,

Jason

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