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Hi there and welcome
It should be enabled by default Vance.
Which version of windows are you using?
Thanks, ***** ***** this is a new computer, do you have any data on it you need to keep?
As I want to return it to new to undo any customization that can cause this
yes that is correct.
But are these in Google Chrome or another program?
Thanks, ***** ***** click on the three bars on the top right then settings, does it say you are signed in under signed in?
ok, sign in please as then your bookmarks are backed up online, which you should have done regardless.
ok, was there anything else that required saving?
ok, these are backed up, so we can now do the reinstall.
Can you hold SHIFT and with it held down, click on the windows start button in the bottom left, then click the power icon, then restart still with shift held down.
Keep shift held down until you are taken to a menu.
Then release shift.
Click on Advance, then reset my pc.
Let this complete, choosing to keep your files.
Windows will be reinstalled and the touch screen should then work.
Let me know how you go please.