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I need to reset my computer. Please answer in spanish

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I need to reset my computer. Please answer in spanish
Submitted: 2 years ago.Category: Computer
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Answered in 2 hours by:
1/28/2016
Tech Support Specialist: Dustin, Computer Support Specialist replied 2 years ago
Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 14,276
Experience: I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
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Bienvenido a Justanswer.com, mi nombre es Dustin y yo haré mi mejor esfuerzo para ayudarle.

Para empezar, lo que necesito saber la marca el nombre completo y el modelo de su equipo.

Además, todavía se puede iniciar sesión en el equipo y ponerlo en marcha, ¿no?

Y cuando se inicia por primera vez y le pide su contraseña, no se acepta la contraseña?

También, cuánto tiempo hace que no este problema empieza a ocurrir?

Gracias por su respuesta,

Dustin S.

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