Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

StRted my Lenovo horizon two 27 and it immediately goes into…

Customer Question
StRted my Lenovo horizon two...
StRted my Lenovo horizon two 27 and it immediately goes into power saving mode.
Submitted: 2 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
1/26/2016
Tech Support Specialist: Martin, Network Engineer replied 2 years ago
Martin
Martin, Network Engineer
Category: Computer
Satisfied Customers: 3,150
Experience: 10+ Years ExperienceCCNA Network EngineerA+ Net+ Linux & Windows OSC++ Programming
Verified

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

What power plan do you want it on and which version of Windows are you using?

May I start a remote session so we can work on the problem together from your computer?

Please reply using the box below.

Regards,
Martin

Ask Your Own Computer Question
Customer reply replied 2 years ago
I can't even get the computer to come out of power save mode
Tech Support Specialist: Martin, Network Engineer replied 2 years ago

So the screen is blank?

Ask Your Own Computer Question
Tech Support Specialist: Martin, Network Engineer replied 2 years ago

Ok, press and hold the Power button on the computer for a full 6 seconds, it should turn off

Ask Your Own Computer Question
Tech Support Specialist: Martin, Network Engineer replied 2 years ago

Once it's off, turn it back on and tell me what happens

Ask Your Own Computer Question
Customer reply replied 2 years ago
Goes right to power saving mode counts down and goes blank
Tech Support Specialist: Martin, Network Engineer replied 2 years ago

Doesn't sound like it turned off, press the power button again but this time for 30 seconds

Ask Your Own Computer Question
Customer reply replied 2 years ago
Same thing
Tech Support Specialist: Martin, Network Engineer replied 2 years ago

Can you go into any of the options at all?

Ask Your Own Computer Question
Customer reply replied 2 years ago
No
Tech Support Specialist: Martin, Network Engineer replied 2 years ago

Is it still under warranty?

Power saving mode can happen if the computer isn't detecting the monitor (even though it's all in one it still works this way)

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
My Lenovo Horizon to 27 will not boot up. I believe I had an
My Lenovo Horizon to 27 will not boot up. I believe I had an important update download last night. And now only the Lenovo sign is on my computer. I spoke to someone a few minutes ago and somehow we g… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
510 satisfied customers
I have an ASUS laptop with I7 processor running Windows 10.
I have an ASUS laptop with I7 processor running Windows 10. I just purchased a Thinkvision Monitor, and it cannot communicate with my laptop. I've tried 2 different HDMI cables, a USB, and now connect… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
83 satisfied customers
I have a Lenovo all in one that I have been told needs a new
I have a Lenovo all in one that I have been told needs a new motherboard to fix a screen problem. That does't sound right to me and would like more info. … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
223 satisfied customers
I've just acquired a Lenovo Horizon. It's an all in one but
Hello, I've just acquired a Lenovo Horizon. It's an all in one but the person that gave it to me does not remember the password ***** unlock the computer. How can I change the password ***** at least … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
Horizon 2 17 touch screen does not respond, horizon 2 27,
screen works after several disconnecting of isp and clearing attachments… read more
Mr.Med
Mr.Med
1,225 satisfied customers
Got a Lenovo horizon 2 27 today and the airplane mode is on
Got a Lenovo horizon 2 27 today and the airplane mode is on and grayed out, can't get on line… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
462 satisfied customers
i accidentally switched my bios to ATA and saved now my computer
i accidentally switched my bios to ATA and saved now my computer freezes in post. no F2 stows on boot and when the F12 shows and i enter it goes away and the computer freezes with dell logo. I also ha… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I have a 3 month old Lenova C460 with win 8.1 on it. this morning
I have a 3 month old Lenova C460 with win 8.1 on it. this morning on power up it started by saying Diagnosing your PC for 5-10 seconds, then blanks out, then says Preparing Automatic repair for 5-10 s… read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
How can I get an owners manual for the Standard horizon CP100C
How can I get an owners manual for the Standard horizon CP100C color GPSW,10.5" plotter,NT, Dual Video serial # XXXXX… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
When my Lenovo desktop (B3 series) goes into "sleep" or "hybernate"
When my Lenovo desktop (B3 series) goes into "sleep" or "hybernate" modes it stays like that and the only way to use the computer again is to shut it down and restart it. At times the "log in" screen … read more
Nalosin
Nalosin
Computer Support Specialist
High School or GED
884 satisfied customers
hi, have a problem with my lenovo ideacentre B5 series. the
hi, have a problem with my lenovo ideacentre B5 series. the computer turns on, but display goes into power saving mode.… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
Ill buy a Lenovo PC. I have a 24" iMac (Intel based) and
I'll buy a Lenovo PC. I have a 24" iMac (Intel based) and want to use the larger Mac screen. My Mac can have a VGA Adapter which can be attached to a PC. Will a Lenovo laptop be able to connect The fo… read more
Hans Uebelhoer
Hans Uebelhoer
Technical Support Manager
Associate Degree
1,100 satisfied customers
I have a Radeon 6800, and I am trying to run a Dell 30 inch
I have a Radeon 6800, and I am trying to run a Dell 30 inch and a Dell 27 inch montior. However, one computer the one with the displayport connection continually goes into power saving mode continuall… read more
derrickonline
derrickonline
Information Technology Manager
328 satisfied customers
Hi I am having trouble with my desktop thinkcener it keeps
Hi I am having trouble with my desktop thinkcener it keeps going off andon in aloop but I can not get it to stay on. I found my recovery disks but I guess I will loose all of my files. Any ideas… read more
Aitizaz
Aitizaz
Software Engineer
Bachelor\u0027s Degree
163 satisfied customers
Hi! When I went to bed last night the computer was working
Hi! When I went to bed last night the computer was working just fine, when I woke up the screen was white. When I reboot, the screen comes on for a second and then turns white, after a few minutes it … read more
Qin Xia
Qin Xia
Master\u0027s Degree
922 satisfied customers
I have a foxconn motherboard and my computer keeps shutting
I have a foxconn motherboard and my computer keeps shutting down. Entering power save. I was wondering how do I change the sleep timer, suspend timer? I reviewed the Power Management Setup: but I have… read more
spoonz123
spoonz123
Company director/Engineer
City & Guilds 224
1 satisfied customers
I have an HP Pavillion a610n desktop computer. The machine
I have an HP Pavillion a610n desktop computer. The machine seems to be stuck in Sleep mode or maybe hibernate. When I turn off and on, nothing happens. The small light at the bottom front of the compu… read more
Ryan B.
Ryan B.
Desktop Support Technician
High School or GED
1,720 satisfied customers
I was sent via emal a photo of the setting sun as seen at ...
I was sent via emal a photo of the setting sun as seen at the North Pole, with a Crescent Moon in the near sky. The moon appears about six or seven time larger than the setting sun, which is still not… read more
PCman
PCman
Software Engineer / Program Manager
Bachelor Degree
170 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x