Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Could you help me upgrade my disk drive so window 10 came be…

Customer Question
could you help me upgrade...
could you help me upgrade my disk drive so window 10 came be downloaded?
Submitted: 2 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
1/26/2016
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 2 years ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 41,250
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,

I'm sorry about the issue. What's the model of your computer?

Do you mean your disk drive is out of space? Or is it something else?

What is the error or message when downloading windows 10?

Please reply at the box below. Thank you.

Ask Your Own Computer Question
Customer reply replied 2 years ago
said that my diskdrive needed to be update and i am out of space
Customer reply replied 2 years ago
said something about cpu
Customer reply replied 2 years ago
also
Customer reply replied 2 years ago
or you with micorosoft?
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 2 years ago

I fix both Microsoft Windows computers and Apple Mac computers. Can I connect remotely to your computer, so I can fix the issue directly on your computer together with you? Please reply at the box below. Thank you.

Ask Your Own Computer Question
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 2 years ago

Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely:

http://www.justanswer.com/remotedesktop/join.aspx?Session=d12989a2-50c0-4d5f-8ceb-0ee411c5aea2

, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Ask Your Own Computer Question
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 2 years ago

It looks like you are away. When you are available, please reply back at the box below to continue. Thank you.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
My computer has crashed on me. It won't let me do a system
My computer has crashed on me. It won't let me do a system restore. So, I have tried several times to do a factory reset both with my media disk that I created when I purchased the computer and from t… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
Windows will not start. Get message saying "Your PC did not
windows will not start. Get message saying "Your PC did not start correctly" … read more
Domijones Manalo
Domijones Manalo
B. S. in Computer Technology
27 satisfied customers
I am unable to install Windows 10 Security update due to
I am unable to install Windows 10 Security update due to insufficient disk space on Drive C; How can I move or remove some of the pre-installed Microsoft apps that I do not use? I have SD drive instal… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I upgraded to windows 10 from 8.1, which came with my pc. My
I upgraded to windows 10 from 8.1, which came with my pc. My hard drive crashed and I am going to have to replace it with a new one and reload 8.1. Is there anyway I can still upgrade to windows 10 wi… read more
Cody
Cody
Computer Science
2,457 satisfied customers
Getting an error message on black screen..." error cannot
getting an error message on black screen..." error cannot read disk hit Ctrl+Alt+Delete" which I have done...i'm working by phone with att computer tech group....the tech got me to the Apt to setup ut… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
It won't boot. Ran system diagnostics and no hardware
It won't boot. Ran system diagnostics and no hardware failure. … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I have a HP 500-164 with Windows 10. Before I did a recovery
I have a HP 500-164 with Windows 10. Before I did a recovery I saved my files to two external hard drives and did the recovery. I came back about 90 minutes later and the recovery was done but it said… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I purchased a Lenova thinkpad (w/500 GB harddrive) in Seoul
Hi, I purchased a Lenova thinkpad (w/500 GB harddrive) in Seoul thinking it would be easy to change the language and upgrade to Windows 10 English. It has been impossible. I've tried almost everything… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
I need help upgrading Windows 7 64-bit to Windows 10 64 bit
I need help upgrading Windows 7 64-bit to Windows 10 64 bit Pro. I have a 1T Samsung SSD and moved about 400 gigabytes of data and programs from a 2T Seagate hard disk drive to the SSD. I'm trying to … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Lenovo B520 worked last night, evidently crashed at some
Lenovo B520 worked last night, evidently crashed at some point, because I cannot get it to boot up. It says no operating system found.… read more
Dr. Bell
Dr. Bell
Computer Specialist
Technical School Training/Certified
86 satisfied customers
I was trying to reset my lenovo miix2-8, but i interrupted
i was trying to reset my lenovo miix2-8 for resale, but i interrupted the process and now i cannot boot up because "unable to reset your pc. a required drive partition is missing. my micro sd chip has… read more
A. Stevens
A. Stevens
66 satisfied customers
I got an acer aspire one and it was running really slow.
Hey I got an acer aspire one and it was running really slow. actually my boss gave it to me for that reason. So I upgraded the memory in it, got two gbs, and I also got a new solid state harddrive for… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I was installing or downloading windows 10 and it shut down
I was installing or downloading windows 10 and it shut down and will not come up. I rebooted severial times and it just hangs. I put in the windows 8 disk to go thru repair. it says that it is locked.… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I just purchased Windows 7 Upgrade and my CD Drive will not
I just purchased Windows 7 Upgrade and my CD Drive will not read the disk. There are no issues with the drive reading other disks, just the Windows 7 upgrade. I even purchased an external hard drive t… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
i have a xps 1530 Dell that came with home vista. My daughter
i have a xps 1530 Dell that came with home vista. My daughter upgraded to windows 7. How do you delete all information?… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Ihave a idea pad computer. it came with Windows 7 starter kit.
Ihave a idea pad computer. it came with Windows 7 starter kit. I purchased the upgrade Order #1249880. order date 2-21-10. my upgrade key WQT42-FVW6J-VJCVB-BGP2Q-FQ93H. I INADVERTING PRESS THE RESTORE… read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
I DIDNT GET THE ANSWER FROM THE FIRST QUESTION THAT I JUST
I DIDN'T GET THE ANSWER FROM THE FIRST QUESTION THAT I JUST PAIT $20 COULD I GET THE ANSWER FROM JOSH H.???… read more
Josh H.
Josh H.
IT Manager
Bachelor\u0027s Degree
181 satisfied customers
I have a new HP Pavillion Laptop that came with Windows 7 Premium
I have a new HP Pavillion Laptop that came with Windows 7 Premium Home Edition installed. I need the XP compatibility window (I know it has another name, but can't remember right now.) Can Windows 7 P… read more
JHANNELL
JHANNELL
Bachelor\u0027s Degree
7 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x