Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Need to make an appointment rep to come to house and help…

Customer Question
Need to make an appointment...
Need to make an appointment for Geeksquad rep to come to house and help with computer. Would like same gentleman that came about six months ago.
Thank you,
Larry Kent
Submitted: 2 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 2 minutes by:
1/25/2016
Tech Support Specialist: Jason Jones, Computer Expert replied 2 years ago
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 19,476
Experience: Over 10 years of professional experience.
Verified

Hello Mr Kent,

I will be the person helping you today.

I can see that you may need a little bit of extra help. We are not GeekSquad.

May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?

Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,
Jason

Ask Your Own Computer Question
Tech Support Specialist: Jason Jones, Computer Expert replied 2 years ago

Hello,
May I ask whether or not you still need help with this problem?
Thank you,
Jason

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I need help with downloading an app that converts iphone sms
I need help with downloading an app that converts iphone sms messages to computer so I can print out. I am not sure how to download my phone - I think it has to be done on iTunes. I tried earlier- don… read more
JustinTimeTech
JustinTimeTech
Technology Support Specialist III
BS
11 satisfied customers
I renewed my Webroot/Geeksquad for another year about 3
Good Morning Pearl, I renewed my Webroot/Geeksquad for another year about 3 months ago. Now I am getting a pop up saying it needs to be renewed again? Is it possible for you to determine if I have two… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
I would like to know WHY in the my credit cards have been
I would like to know WHY in the Hell my credit cards have been blocked and WHY i have been "Blacklisted" from making any purchases online??? … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I just need to make an apt to take my Pc in to the store,
I just need to make an apt to take my Pc in to the store, but the phone isn't working either! It won't acknowledge me pressing # 3 for Geeksquad, nor any other #, it just keeps repeating the same thin… read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
744 satisfied customers
I NEED TO MAKE AN APPOINTMENT TO HAVE A MEMBER OF THE GEEK
I NEED TO MAKE AN APPOINTMENT TO HAVE A MEMBER OF THE GEEK SQUAD COME TO OUR HOUSE TO WORK ON DESK TOP COMPUTER AND PRINTER. PRINTER WILL NOT PRINT, COMPUTER WILL NOT PLAY A CD. WE ALSO HAVE TWO LAP T… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Is there help installing Gateway modem? Not very adept with
Is there help installing Gateway modem? Not very adept with electronics. Instructions came with the Gateway modem. Need in-house expert… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
Would like to make an appointment technician to install the
Would like to make an appointment for a technician to install the new Wireless Gateway on my computer.… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
I received a letter about upgrading my modem. What is the
I received a letter about upgrading my modem. What is the charge to have a technicain do the connections? How late in the day will they come to our house? I live at*****in Moon Township.… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
Am using a Magic Jack Plus that I bought a few months ago,
Am using a Magic Jack Plus that I bought a few months ago, and am experiencing a loud hum in the line on the phone that I can't hear conversations over. Don't know if the MJP has gone bad or if it is … read more
Jeremy
Jeremy
1,344 satisfied customers
A month ago, I lost power while in the middle of working on
A month ago, I lost power while in the middle of working on a house design in Punch Architectural Series 5000 application. When power was restored, I re-launched the app and like normal, it came up wi… read more
Networke_Helper
Networke_Helper
Bachelor\u0027s Degree
13 satisfied customers
Ive been contacted by telephone today by a rep for Live
I've been contacted by telephone today by a rep for "Live PC Solutions" with a Website address of "www.livepcsolutions.com" The female rep told me to access a previously unknown "event viewer" insdie … read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
I tripped on my UBS cable, and, pulled the cable, and, the
I tripped on my UBS cable, and, pulled the cable, and, the piece that it was attached to from my HP Laser Jet P2035n. Does it have to be sodered, or, in some other way reattached? Thanks.. Joseph P La… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
I dont have a virus protection, so it did not solve my problem.Last
I don't have a virus protection, so it did not solve my problem.Last time this happened about six months ago, I talked to a tech support rep by phone, which I prefer. He solved it by having me type in… read more
Ms Techie
Ms Techie
Software Engineer
Bachelor's Degree
212 satisfied customers
im haveing a problem with my internet it keeps cutting in and
im haveing a problem with my internet it keeps cutting in and out. i disconnected everything thinking it was a short or something and it still doing it. i called the company and they came out 4 times … read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
windows mail is asking for my user name and password. my tech
windows mail is asking for my user name and password. my tech guy disabled this once before in about 5 seconds but after 8 months it is mysteriously back. how do i change the settings myself to make t… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
I have an Acer inspire 4720z. I have had it six months and
I have an Acer inspire 4720z. I have had it six months and have already mailed it to Texas, three months ago, for repairs. I have had it back now for three months and now the internet just turned off … read more
Ryan H.
Ryan H.
Computer Support Specialist
High School or GED
1,741 satisfied customers
I JUST REBOOTED AFTER GOING THROUGH A RECOVERY AND NOW IT IS
I JUST REBOOTED AFTER GOING THROUGH A RECOVERY AND NOW IT IS TELLING ME TO RUN SETUP SINCE SOMETHING IS MISSING AND CAN NOT START UP? I NEED HELP.… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,434 satisfied customers
A Completely White Scren shows up just after turning on a new
A Completely White Scren shows up just after turning on a new Dell 531S as the final load up on Vista. How do you stop it from happening again ? It identifies itself as Win Exployer Blank Page and can… read more
Michael Demko
Michael Demko
Vocational, Technical or Trade Scho
60 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x