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Hello and thank you for your question, I look forward to assisting you today. Does your computer have touch screen capabilities?
Can you try right clicking on the start button for me please?
Okay, now right click then go to search and type settings and let me know when you get there please.
Clicking on Search doesn't do anything?
Well then it sounds like problems you shouldn't be having with a new computer. I think you better consider returning it for an exchange.
It looks like some of the Windows files may be corrupt, but that shouldn't be with a brand new computer.
Did you purchase this at a local retailer?