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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a t0shiba laptop that had a big surge and I lost many

Customer Question

I have a t0shiba laptop that had a big surge and I lost many things I needed to recover. When I turned on my laptop this morning it would not accept my password ***** sign in. I do not know any way to get to where a password ***** can be made. this is a different computer so I can correspond and find out my options to fix the Toshiba
Submitted: 1 year ago.
Category: Computer
Expert:  Byron replied 1 year ago.

Hi Frank. My name is***** you for your question and the opportunity to assist.

Are you seeing your normal Windows login screen or does it look like this ? (see attachment)