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My name is ***** *****. Can't transfer pictures from my

Customer Question
My name is *****...

My name is ***** *****. Can't transfer pictures from my camera now having upgraded to Windows 10. Told I don't have access privileges. What's going on?

Technician's Assistant: Thanks. Can you give me any more details about your issue?

Using the Nikon Coolpix software installed on my PC now told I don't have access privileges so transfer doesn't start.

Technician's Assistant: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Camera and Video Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?

OK

Submitted: 2 years ago.Category: Computer
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Answered in 1 minute by:
1/22/2016
Tech Support Specialist: Richard, Computer Specialist replied 2 years ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified

Hi there and welcome

Instead of double clicking the icon to start Coolpix, close it and right click it and select Run as Administrator.

Then try to transfer the pictures and tell me if it now works please.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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