How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I have a Lenovo E530 with a built in webcam. I've never used

Customer Question

I have a Lenovo E530 with a built in webcam. I've never used the cam and now that I have a need to use it my computer says it's not found. How do I get it to work?
Submitted: 1 year ago.
Category: Computer
Expert:  ChrisC replied 1 year ago.

Hi Cheryl, and welcome to JustAnswer! My name is ***** ***** I'll be happy to work with you on this issue.

If it says the camera is "not found," there's a chance that there could be a hardware/physical problem with the camera and the device has actually failed. It could also be a driver issue or an issue with the software that's telling you it's not found.

What exactly are you doing to get this message?

Customer: replied 1 year ago.
I'm a self-supporting college student and cannot pay these prices. Please cancel the charges.
Expert:  ChrisC replied 1 year ago.

Okay, I will send your question over to Customer Service.