Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Updated browser to windows 10 AND Microsoft Edge browser it…

Customer Question
updated browser to windows 10...
updated browser to windows 10 AND Microsoft Edge browser it disabled my flash and now I cant get it back looked at tech advise no help need help now can't use computer lnothing will work with out flash
Submitted: 2 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Customer reply replied 2 years ago
flash player is disabled
Answered in 2 minutes by:
1/22/2016
Tech Support Specialist: GeekGal, Computer Support Specialist replied 2 years ago
GeekGal
GeekGal, Computer Support Specialist
Category: Computer
Satisfied Customers: 1,708
Experience: MIS degree and 15+ years experience with both Mac and Windows hardware & software
Verified

Hi. My name is ***** ***** it would be my pleasure to assist you. Flash player is built in to the Windows Edge browser. However, it is possible that it is not enabled. I can walk you through how to check for that.

    Ask Your Own Computer Question
    Customer reply replied 2 years ago
    wait that is the problem but I can't seem to enable flash player
    Customer reply replied 2 years ago
    it disabled my flash when I downloaded windows 10
    Customer reply replied 2 years ago
    I know it is disabled I need to enable it and instructions are greek to me
    Tech Support Specialist: GeekGal, Computer Support Specialist replied 2 years ago

    Please try this and let me know what happens. If you'd rather I do it, I can remotely connect to yoru computer and take care of this for you.

    Open Microsoft Edge

    • Click the "..." button to access the Edge menu.

    • Click on settings

    • Scroll down to the Advanced Settings section and click the View advanced settings button.

    • Locate the Use Adobe Flash Player section and toggle the switch on to enable Adobe Flash Player.

    • Next close yur Edge Browser and re-open it.

    • Go to this link Test Windows Edge Flash and click on Test Flash and let me know what it says.

      Ask Your Own Computer Question
      Tech Support Specialist: GeekGal, Computer Support Specialist replied 2 years ago

      I'm hoping that this has helped you to solve your Flash problem. If it has, please be kind and take a moment to rate me so I will be receive credit for my answer. If it hasn't solved your problem, please tell me so I can continue to work on finding a solution for you. Your complete satisfaction is my goal!

      Ask Your Own Computer Question
      Was this answer helpful?
      Ask GeekGal Your Own Question
      GeekGal
      GeekGal
      GeekGal, Computer Support Specialist
      Category: Computer
      Satisfied Customers: 1,708
      1,708 Satisfied Customers
      Experience: MIS degree and 15+ years experience with both Mac and Windows hardware & software

      GeekGal is online now

      A new question is answered every 9 seconds

      How JustAnswer works:

      • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
      • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
      • 100% Satisfaction GuaranteeRate the answer you receive.

      JustAnswer in the News:

      Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
      JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
      Web sites like justanswer.com/legal
      ...leave nothing to chance.
      Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
      Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
      I will tell you that...the things you have to go through to be an Expert are quite rigorous.

      What Customers are Saying:

      My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

      One Happy CustomerNew York

      I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

      RPAustin, TX

      Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

      Bill M.Schenectady, New York

      The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

      FrankCanada

      Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

      Mary C.Freshfield, Liverpool, UK

      This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

      AlexLos Angeles, CA

      Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

      GPHesperia, CA

      < Previous | Next >

      Meet the Experts:

      Andy

      Andy

      Computer Consultant

      5,316 satisfied customers

      11yr exp, Comp Engg, Internet expert, Web developer, SEO

      Engineer John C.

      Engineer John C.

      Computer Science Engineer

      3,229 satisfied customers

      Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

      Ryan H.

      Ryan H.

      Computer Support Specialist

      1,741 satisfied customers

      A+ Certified Technician - 10 Years experience working with all types of computer systems.

      Jane Lefler

      Jane Lefler

      Sr Prog Analyst / Technician

      2 satisfied customers

      Computer Programmer / Technician/ Consultant 16+ years

      Frederick S.

      Frederick S.

      Computer Specialist

      7,241 satisfied customers

      Computer technician and founder of a home PC repair company.

      lifesaver

      lifesaver

      Computer Software Engineer

      4,288 satisfied customers

      Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

      Sudipto

      Sudipto

      Hardware Engineer

      4,240 satisfied customers

      Certificate Course In Computer Maintenance

      < Previous | Next >

      Related Computer Questions
      I need to download Office 365. I have an account for two
      I need to download Office 365. I have an account for two computers. I have only downloaded it on one and am now ready to do it for my laptop, but don't remember how. … read more
      UranIT
      UranIT
      IT Consultant, Network and System Admin
      Associate Degree
      872 satisfied customers
      It will not go beyond the start up page. Thinkpad. Windows
      no. It has been dead for about a month. I had given up, but am now trying before I take it to a local shop. … read more
      Dan
      Dan
      IT/Broadcast Engineer
      Bachelor\u0027s Degree
      508 satisfied customers
      Prints with lines in cyan. I've cleaned heads, used new ink,
      prints with white lines in cyan. I've cleaned heads, used new ink, still leaves same blank areas on cyan before and after print nozzle check … read more
      Steve Asher
      Steve Asher
      AAS Network Infrastructure
      130 satisfied customers
      My epson printer stopped connecting to wifi. Workforce
      have not been able to reconnect for about 1 week before one every few months i would loose connection put all i every did was re enter the password ***** again … read more
      Moses C
      Moses C
      Bsc
      623 satisfied customers
      I do not know how to reset myaccount. Mac ois. Ois. Tried
      Tried nothing . It is only around 6mths old.I have no trouble with my Mac it is when the Apple TV is on … read more
      Pete
      Pete
      Engineer
      Bachelor\u0027s Degree
      1,130 satisfied customers
      I have been getting this message saying my computer has been
      i have been getting this message saying my computer has been comprmized and the it is coming from microw soft and they want me to pay this large amount of mony to get protection i need to know if it i… read more
      John
      John
      System/Network administrator
      High School or GED
      2,072 satisfied customers
      I'm looking for Facebook tech support. I purchased a new
      I purchased a new phone and now I can't access my Facebook acct. Facebook has made me create a new acct. … read more
      Harry
      Harry
      1,683 satisfied customers
      I signed up with aol the other day my email is I'm am not
      I signed up with aol the other day my email is***@******.*** I'm am not able to get into email I have a password ***** … read more
      NELSONV VAGHESE
      NELSONV VAGHESE
      B.Tech Cumputer Science
      10 satisfied customers
      Last night I went into my photo page I opened a Pinterest
      Last night I went into my photo page I opened a Pinterest board to put my Easter pictures for sharing. I did get 5 pictures on the Pinterest board but noticed for the 6th picture a white square box wa… read more
      GeekGal
      GeekGal
      Computer Support Specialist
      1,708 satisfied customers
      I have forgotten my microsoft password and my cell phone is
      I have forgotten my microsoft password ***** my cell phone is misplaced with the sound off. When I go to change my password, it only gave me the option of the cell phone number and not e-mail. Please … read more
      Mr.Med
      Mr.Med
      1,096 satisfied customers
      We had a power outage and now my asus tower will not start.
      we had a power outage and now my asus tower will not start. It says go to advanced the boot and change the csm setting … read more
      Domijones Manalo
      Domijones Manalo
      B. S. in Computer Technology
      27 satisfied customers
      I'm putting together a computer using one of your
      I'm putting together a computer using one of your motherboards and can't get it to display anything on any monitors. Changing the monitor or cables doesn't seem to work … read more
      Domijones Manalo
      Domijones Manalo
      B. S. in Computer Technology
      27 satisfied customers
      I wish I knew! every time I try to use Google, I get 'this
      I wish I knew! every time I try to use Google, I get 'this site can't be reached'. Also when I finally bully the computer into getting me on to google, it immediately changes to MyWay, and I have to t… read more
      Kamil Anwar
      Kamil Anwar
      IT Consultant / Systems Engineer
      Bachelor\u0027s Degree
      459 satisfied customers
      I am getting junk messages on my Gmail account. How do I
      I am getting junk messages on my Gmail account. How do I stop them without canceling account?… read more
      David L.
      David L.
      Bachelor\u0027s Degree
      6 satisfied customers
      Can you pickup on where we left the rating was a mistake (
      Can you pickup on where we left the rating was a mistake ( the iPhone in my pocket) I will provide excellent rating again thanks… read more
      Harry
      Harry
      1,683 satisfied customers
      It send pictures to printer but not words. or lettering. HP
      It send pictures to printer but not words. or lettering … read more
      technicalcat
      technicalcat
      Computer Science
      840 satisfied customers
      Two of my TVs are down. The one in the master does not
      Two of my TVs are down. The one in the master does not respond to the remote. Nothing. The one in the guest room shuts down right after I turn it on. I'm very limited on my mobility since I just had k… read more
      Steve Asher
      Steve Asher
      AAS Network Infrastructure
      130 satisfied customers
      My pc freezes sporadictly. Windows 10. Hp all in one touch
      my pc freezes sporadictly JA: What device or product does this involve? Customer: windows 10 JA: What's the brand and model of your computer? Customer: hp all in one touch screen JA: What have you tri… read more
      Cody
      Cody
      Computer Science
      2,297 satisfied customers
      Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

      Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

      Show MoreShow Less

      Ask Your Question

      x