Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Windows 10 network discovery not working (direct install and…

Customer Question
windows 10 network discovery not...
windows 10 network discovery not working (direct install and activation of windows 10) no upgrade from windows 7... activated
Submitted: 2 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Customer reply replied 2 years ago
running Version 10.0.10586 (NOT an upgrade, virgin from ESD).
Answered in 11 minutes by:
1/20/2016
Tech Support Specialist: Mr.Med, Computer Enthusiast replied 2 years ago
Mr.Med
Mr.Med, Computer Enthusiast
Category: Computer
Satisfied Customers: 2,281
Experience: Networks & Security Engineer
Verified

Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,

I'm sorry about the issue, Please right-click on start (windows logo), control panel, go to administration tools then click on services. find DNS client service and start it (you can also double click on it and choose automatic).

Do the same thing for Function Discovery Resource Publication / SSDP discovery / and UPnP Device Host services

Let me know the results please

Thank you

Ask Your Own Computer Question
Customer reply replied 2 years ago
DNS,UPNP, SSDP Fun. DIsc. all are active services and running. Been there and done that tpday from instructions on web researches...
Customer reply replied 2 years ago
excuse Me, all are running MANUAL, Dns is automatic..
Tech Support Specialist: Mr.Med, Computer Enthusiast replied 2 years ago

Please make sure you select the automatic option and try again, if the problem persists please try this :

  1. Open Network and Sharing Center by clicking the Start button , clicking Control Panel, clicking Network and Internet, and then clicking Network and Sharing Center.

  2. If network discovery is off, click the arrow button to expand the section, click Turn on network discovery, and then click Apply. If you are prompted for an administrator password ***** confirmation, type the password ***** provide confirmation.

Hope it work

Thank you

Ask Your Own Computer Question
Customer reply replied 2 years ago
MORE. have created an account with my local LAN ID on all computers..
Tech Support Specialist: Mr.Med, Computer Enthusiast replied 2 years ago

have you tried my previous suggestion please?

Ask Your Own Computer Question
Customer reply replied 2 years ago
I know that is low level request, but The other computers (3) were upgrades from Windows 7,etc. and they do connect on my local lan and using my work group name. Just this Generation 6 system is plaguing me. If TOO much trouble We can bail out. Leo
Customer reply replied 2 years ago
Update: I can PING the other computers and they respond quickly. Have reduced the # ***** networked computers to 2 for this process problem.
Customer reply replied 2 years ago
Mr. Med, I have completed all requested tasks. and the answer is YES..Leo
Customer reply replied 2 years ago
Thanks Mr. Med. I will now sign off.
Tech Support Specialist: Byron, Computer Support Specialist replied 2 years ago
Byron
Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 3,402
Experience: CCNA, A+, MCSE with over 12 years experience.
Verified

Hi. My name is***** connect to the machine

remotely to troubleshoot? I'm trying to accept the phone call offer but

there was some issue with payment method. You may want to contact your

bank or financial institution.

Ask Your Own Computer Question
Customer reply replied 2 years ago
I DO not allow strangers under any guise to remotely connect to my computers... just policy.
I see charges pending on my visa card for $31 an $5 plus one for another $20 for a phone inteview due to their Fraud policy.
All of the information from my 1st contact were responded that I had already done that, his suggestions while quite valid,
they did not apply to me. I am not at this time willing proceed with your organization's suggestions.
I will continue to swim upstream and hope that MicroSoft addresses these issues. My machines are a hobby and tend to
lean against the tide. It is risky environment... I am sorry to have bothered you and your fellow workers. Leo Zimmerman
Tech Support Specialist: Byron, Computer Support Specialist replied 2 years ago

Hi Leo. If you'd rather not do a remote session that's no problem. If that problem PC can't see other machines on the network

I'm pretty sure it can't find a network printer either. I believe your networking protocols are corrupted. Here's how to set

them straight:

Right-click the start menu button and select Command Prompt (Admin)

At the blinking prompt in the black window type the following commands, pressing Enter after each

netsh winsock reset
netsh int ipv4 reset
netsh int ipv6 reset
ipconfig /release
ipconfig /flushdns
netsh int ip reset netshlog.txt

Restart the machine after executing the last command and check

if the other computers are visible and if a network printer can be found.

Ask Your Own Computer Question
Customer reply replied 2 years ago
Byron, I not a novice at this. 1. the Windows 10 machine (I5-6600K, clean build) ver is 1o.o/1058 and can use my networked printer and itself It can link to a I7-6700k and vice versa (Ver 10.0/1024 Upgrade from WIn 7), this computer can see and share files with an I5-3570 Ver 11099Rs1-160109). The latter computer can actually share files with computer 1 the I5-6600K. So my problem basically is trying to understand why the I5-6600K only sees itself after Net Work discovery in Win explorer.
Sorta of weird but appears to be isolated to the I5-600K which is virgin Windows 10 install. (using "sluid 3") for activation.
I have removed and reinstalled all the networking parts in the latter computer. Oh, the 6600k does see the win7 upgrade as a Media device, so it know the Win7 is out there.
Hope this was totaly confusing, I am guessing that a Clean Win10 install has a few problems, the internet is crowded with folks buying new machines with windows 10 having network problems.
I am to using PRIVATE local lan networks with no problems of note in the past. Windows 10 seems to be hung up and insisting that your machine is part of a DOMAIN. I just use named workgroups in the past.
Sorry to take so long to try and cover this issue of mine. Thanks for your interest. Leo
Customer reply replied 2 years ago
Your series netsh commands have been tried. I will do them again however. Leo
Tech Support Specialist: Byron, Computer Support Specialist replied 2 years ago

Either the computer is part of a domain or it isn't. There's no middle ground. Right-click the start menu button and open

Control Panel

Open System

Open Advanced System Settings

Click the Computer Name tab at the top left.

Is the computer in a Domain or a Workgroup?

With Control Panel open, open Network and Sharing Center

Under "View your active networks"

does it say Public or Private?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Byron Your Own Question
Byron
Byron
Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 3,402
3,402 Satisfied Customers
Experience: CCNA, A+, MCSE with over 12 years experience.

Byron is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I cannot see computers and NAS from my ideapad 320. 15 inch
My name is ***** ***** I cannot see computers and NAS from my ideapad 320. … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
764 satisfied customers
I am trying to activate Hyper-V so I can run a virtual
Hello:I am trying to activate Hyper-V so I can run a virtual server on my computer so I can develop locally. Can this be done on windows 10 basic?… read more
Steve Asher
Steve Asher
AAS Network Infrastructure
177 satisfied customers
My Windows 7 Pro computer came with a Microsoft Activation
My Windows 7 Pro computer came with a Microsoft Activation Key. I ran the upgrade to Windows 10 and when installed it showed "Activated". I replaced my network card and now "Windows is not activated."… read more
Cody
Cody
Computer Science
2,431 satisfied customers
I have bought a new HP PC and it comes with the home version
I have bought a new HP PC and it comes with the home version of windows 10. On my previous computer I had upgraded windows 7 Ultimate to Windows 10 Pro. How do I upgrade my new computer? the Product K… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
510 satisfied customers
My computer is asking me to activate Windows 10. It has been
My computer is asking me to activate Windows 10. It has been activated a few years back. What is happening? … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I had windows 10 pro put on my laptop and now i find it has
i had windows 10 pro put on my laptop and now i find it has not been activated i need a product key … read more
Moses C
Moses C
Bsc
810 satisfied customers
I lost my copy of Windows 10, I have the registry number,
I lost my copy of Windows 10, I have the registry number, what can I do … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Getting an error message on black screen..." error cannot
getting an error message on black screen..." error cannot read disk hit Ctrl+Alt+Delete" which I have done...i'm working by phone with att computer tech group....the tech got me to the Apt to setup ut… read more
Byron
Byron
Computer Support Specialist
Bachelor's Degree
3,402 satisfied customers
I had PrintShop 23.1 installed on my computer when I was
I had PrintShop 23.1 installed on my computer when I was running Windows 7. I accidentally accepted the automatic "upgrade" from Windows that put me into Windows 10. I am not happy with W10, but do no… read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
I got an acer aspire one and it was running really slow.
Hey I got an acer aspire one and it was running really slow. actually my boss gave it to me for that reason. So I upgraded the memory in it, got two gbs, and I also got a new solid state harddrive for… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I have had my home computer serviced several times and
I have had my home computer serviced several times and recently the screen was black and gave a message to activate windows. The people who repaired it installed windows 10 beta and said I could updat… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
have 2 windows 7 that i bought oem system builders pack and
have 2 windows 7 that i bought oem system builders pack and windows has quit working and tells me it is not a legal version… read more
lordnomi
lordnomi
IT Manager
Master's Degree
323 satisfied customers
on 4/7/2009 I purchased office 2007. I now want to install
on 4/7/2009 I purchased office 2007. I now want to install this SW on this pc that I am now using to write this msg. I have the product code key and the download msg--Download ESD License Tech.com/mic… read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
3,825 satisfied customers
problems with windows anytime upgrade for upgrading home premium
problems with windows anytime upgrade for upgrading home premium windows 7 64bit to pro 64 bit downloaded upgrade from digital river… read more
Mr. Clark
Mr. Clark
Bachelor's Degree
75 satisfied customers
I really need help on my activation. I was installing window
I really need help on my activation. I was installing window 7 pn my computer when my power unit died and took my motherboard with it. I had to order both and my son made a trip from NV to fix it. Whe… read more
sangita.soni
sangita.soni
Bachelor's Degree
190 satisfied customers
I have the dragon naturally speaking 9 & 10. I just bought
I have the dragon naturally speaking 9 & 10. I just bought a new computer and it is rejecting the download. it is not supporting it. the computer is a 64-bit. what do i do now? i need a solution. i st… read more
abhi_iitian
abhi_iitian
Bachelor's Degree
1,543 satisfied customers
Hello, I installed a copy of windows 7 professional that I
Hello, I installed a copy of windows 7 professional that I found out was not genuine. I have purchased windows 7 home premium from Dell that I am sure is good. How do I install the home premium editio… read more
Mike6708
Mike6708
Enrolled in associates degree
579 satisfied customers
Please help. I have downloaded the Microsoft Windows Ultimate
Please help. I have downloaded the Microsoft Windows Ultimate evaluation copy from Microsoft's website when it became available. I now bought a Microsoft Windows Ultimate package and want to activate … read more
Joseph
Joseph
Bachelor\u0027s Degree
39 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x