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try this first. if it worked recently than a system restore to a time it was working might fix it very easily. If not than we can investigate further
System restore instructions - windows 7 8 10
hold the windows logo key and hit Rin the box that appears type
select restore to an earlier date.
Under the "suggested restore" which is usually not old enough to help is a link for "OTHER RESTORE POINTS"click that if the suggested ones are not BEFORE THE PROBLEM STARTED
choose a date from the calendar that is BEFORE you experienced the problem
hit ok / restore
the computer will start to shut down
a restoring settings box will appear with a status bar
when it finishes your computer will restart with the same settings it had on the date you restored to. your data will not be affected.
It is not perfect. But it fixes a lot of things.
yes i can deal with windows 10. your computer might not be able to it sounds like
are you running the chkdsk ?
you usually have to do that from a safe mode command prompt to get it to work correctly and yes if you do the full scan it will take a long time
win32/pennybelllinkury is just advertisng for microsoft. i dont think that it would cause the problems you are having
I put up an offer to do a remote session so i can look at it myself and see what is going on.
i would suggest that you accept that and i can get you my phone number and a link so that i can log in remotely and look at it with you
i know where i am going but its a lot easier to look at it than to go back and forth with you 20 times and hope that you can recognize what i would be looking for. the system restore is the only thing that i told you to try. and it failed to operate if it had it might have fixed the problem. You decided to do the chkdsk and then go searching for a virus.
what you want to look at is whether there are any other errors in the device manager such as items that have a ? or ! next to them which might be the unrecognized devices you are looking for. You can also try their startup repair and check for services not running like the plug and play for instance.
the offer is guaranteed. If you want to take it thats great. If you don't i can opt out or you can ask for a refund now.
i never got a chance to try.
well than where do you think that those devices are ?
is the system not finding them ? are they somewhere else in the device manager ?
have they been disabled ?
where are they ?
well that is what i would be asking myself when i logged in and tried to fix it. Up to you.
cats will do that.
you can email***@******.*** for a refund
well i hope you will give me a good rating for it
you can email***@******.*** for a refund either way