How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Byron Your Own Question
Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 2752
Experience:  CCNA, A+, MCSE with over 12 years experience.
Type Your Computer Question Here...
Byron is online now
A new question is answered every 9 seconds

I have multiple computers and they are all networked each

Customer Question

I have multiple computers and they are all networked each others. I tried to remote control other computer but asking for ID and PW. I tried to do this on the network page on widows 7.
Submitted: 1 year ago.
Category: Computer
Expert:  Byron replied 1 year ago.

Hi. My name is***** you for your question and the opportunity to assist.

Are you using the built in Remote Desktop app on Windows 7?

Customer: replied 1 year ago.
Expert:  Byron replied 1 year ago.

Has each machine that you want to connect to been configured to accept remote desktop connections.

Open Control Panel>>System

in the upper left click Remote Settings and make click

"Allow connections from computer running any version of

Remote Desktop (less secure)

and click Apply.

Once that has been done on each target machine, when you connect and are

asked for a username and password, you must enter the username and password ***** the account that is logged in on the target machine.

Customer: replied 1 year ago.
but there is no pw set up and asking for it
Expert:  Byron replied 1 year ago.

What happens if you enter only the username and leave the password *****?

Customer: replied 1 year ago.
pop up window says inentitiy of the remote computer cannot be verified ... and won't connect
Expert:  Byron replied 1 year ago.

That's the security built in to the program. It won't allow access with empty passwords.

You'll need to set passwords on the user accounts of the target machines.

Customer: replied 1 year ago.
Then it will ask for the pw every time boot up no?
Expert:  Byron replied 1 year ago.

It will. Once a password ***** ***** on the account it doesn't matter if you try to access it over remote desktop

or if you're sitting at the computer.

Expert:  Byron replied 1 year ago.

It's part of Windows security and in my opinion it's a good thing to have.

Customer: replied 1 year ago.
sorry for the late response I was a way from work for a while but I put a pw and tried, it asked for id and pw to remote control the other desktop so I put administration as the id and put the pw that I set up but still couldn't connect. please advise. thanks
Expert:  Byron replied 1 year ago.

Hi. Are these computer you are trying to connect to via Remote Desktop running the Pro version of Windows?

Expert:  Byron replied 1 year ago.

Your easiest solution may be to download a free-for-home use connection program like TeamViewer

It's not dependent on the version of Windows installed on the computer

Install it on each machine. You can set up the software to automatically accept incoming connections

or leave it at the default of requiring a password.