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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Trying to install roxio easy vhs to dvd and get error coade

Customer Question

Customer: trying to install roxio easy vhs to dvd and get error coade 0652
JA: Thanks. Can you give me any more details about your issue?
Customer: have original install disc, the computer recognized the roxio video capture usb, just won't go through installation without stopping for that error
JA: OK got it. Last thing — Tech Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Computer
Expert:  Quiksilver07070 replied 1 year ago.

Hello and thank you for choosing


I would love to help you fix this issue, but i will be needing some more information first.


First question is....what is the OS you are using? IS it Windows 7, or is it Windows 8, or even Windows 10?