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GeekGal, Computer Support Specialist
Category: Computer
Satisfied Customers: 1379
Experience:  MIS degree and 15+ years experience with both Mac and Windows hardware & software
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I can't reach my Apple ID or Password. Pls help me!.

Customer Question

I can't reach my Apple ID or Password. Pls help me!.
Submitted: 1 year ago.
Category: Computer
Expert:  GeekGal replied 1 year ago.

Hi. My name is ***** ***** I would be happy to help you with this. Please give me just a moment and I will provide detailed instructions for you.

Expert:  GeekGal replied 1 year ago.

Reset Apple Password

  1. Let’s begin going to
  2. When the webpage opens enter the email address that you use to login to your ipad with. If you know your id, after entering it, proceed to STEP 3. If you do not know your id click on "FORGOT APPLE ID" then click next and enter your first name, last name, and email address. Your user id will be emailed to that address.
  3. Now, choose to either have instructions sent to you via email, or choose "answer security questions" whichever you prefer. This should allow you to regain access to your account.

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