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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have Windows 7 Professional On my office computer and I

Customer Question

I have Windows 7 Professional On my office computer and I have played Internet Checkers for years. I usually play a couple of hours a day.
I have a Lap Top that has Windows XL and Checkers which is working beautifully even giving me the country of the person I am playing.
Windows 7 Professional is locking up with ERROR CODE (1x80041004)
None of the Tech's have been able to solve the problem. They mentioned that MS is no longer supporting their Internet checkers and of course I know better as I am playing Checkers on three other computers.
Look forward to hearing from you and thinking about a New Computer with up grade windows and does MS still have Windows? Thank you GenVan
***-***-*** Hard line
***-***-*** Mobile
Submitted: 1 year ago.
Category: Computer
Expert:  arsufi2002 replied 1 year ago.


My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Expert:  arsufi2002 replied 1 year ago.

To better understand the issue, can i start a remote session with your computer

Expert:  arsufi2002 replied 1 year ago.

If you are ready please download and install tool from below link


1: Click Above link

2: Click I Agree button

3: Click Download

4: Double click downloaded file to run

Expert:  arsufi2002 replied 1 year ago.

Hello Sherman,

Wish you a good day...

Is your problem resolved?

Didn't find your response yet.

Please answer if you still wait for answer..

1: Please share the web address / url which causes problem?

2: Have tried resetting Browser or using different browser to see if it works?

Please answer

Expert:  arsufi2002 replied 1 year ago.

Dear Sherman,

I am still waiting for your reply..

If your don't want to continue, please let know



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