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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Installed Microsoft windows 10 several months ago. I tried

Customer Question

Installed Microsoft windows 10 several months ago. I tried to download pictures from my Sony Cybershot DSC-s85. Worked on Windows 7 but won't work on 10. Help
Submitted: 1 year ago.
Category: Computer
Expert:  Jason Jones replied 1 year ago.


I will be the person helping you today.

I can see that you may need a little bit of extra help.

May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?

Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,

Customer: replied 1 year ago.
No! I received a message when I tried to enter my password ***** the message could have been compromised - security alert.
I am not comfortable and wish to cancel. Do not charge my discover card.
Expert:  Jason Jones replied 1 year ago.

I am confused, but that is okay. I really don't understand what you are eluding to in your last message. I will send up the refund request now. Thank you.