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Andy
Andy, Computer Consultant
Category: Computer
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I have a Dell Latitude E7240 that I get a reading of

Customer Question

I have a Dell Latitude E7240 that I get a reading of "plugged in, not charging"?
Submitted: 1 year ago.
Category: Computer
Expert:  Breland replied 1 year ago.

Hello, Keith. My name is ***** ***** I'll be happy to assist you today.
Please try these steps to start with and let me know how it goes.

> Disconnect AC
> Shutdown
> Remove battery
> Connect AC
> Startup
> In Device Manager, Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method

>Battery listings, and select Uninstall (it’s ok if you only have 1).
> Shutdown
> Disconnect AC
> Insert battery
> Connect AC
> Startup