How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mr.Med Your Own Question
Mr.Med, Computer Enthusiast
Category: Computer
Satisfied Customers: 1419
Experience:  Networks & Security Engineer
Type Your Computer Question Here...
Mr.Med is online now
A new question is answered every 9 seconds

When I turn on printer Cp3525 get an error message send RFU

Customer Question

When I turn on printer Cp3525 get an error message send RFU upgrade on USB DEV Port
Submitted: 1 year ago.
Category: Computer
Expert:  Mr.Med replied 1 year ago.

Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,

I'm sorry about the issue, this is referring to the Firmware of your Printer. Please download the most update drivers from HP. Here is the link.

1) Click Windows 7

2) Click Firmware

3) Download/Install both listed which is Utility & Firmware Itself.

4) Restart Computer

you should not be getting that message anymore.

If you have a moment please rate my answer by clicking on one of the stars below and If you need any further help let me know and i will gladly continue to help.

Thank you