How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

My phone won't let me sign in anymore. When I try to change

Customer Question

My phone won't let me sign in for Hotmail anymore. When I try to change my password ***** doesn't recognize my Hotmail account. I have no problem on my home computer.
Submitted: 1 year ago.
Category: Computer
Expert:  Mr.Med replied 1 year ago.

Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,

I'm sorry about the issue, Can you make sure that you have typed correctly your e-mail address, then try the password *****'ve been using, if you still cannot connect to your email account please try to reset your password ***** following the steps in the link below :

Let me know the results please

Thank you

Expert:  Mr.Med replied 1 year ago.

has everything worked out please?

Expert:  Mr.Med replied 1 year ago.


Do you still need help please? if you need any further help please reply back to me and i will gladly continue to help you.

Thank you

Related Computer Questions