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Andy
Andy, Computer Consultant
Category: Computer
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My phone won't let me sign in anymore. When I try to change

Customer Question

My phone won't let me sign in for Hotmail anymore. When I try to change my password ***** doesn't recognize my Hotmail account. I have no problem on my home computer.
Submitted: 1 year ago.
Category: Computer
Expert:  Mr.Med replied 1 year ago.

Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,

I'm sorry about the issue, Can you make sure that you have typed correctly your e-mail address, then try the password *****'ve been using, if you still cannot connect to your email account please try to reset your password ***** following the steps in the link below :

https://account.live.com/resetpassword.aspx

Let me know the results please

Thank you

Expert:  Mr.Med replied 1 year ago.

has everything worked out please?

Expert:  Mr.Med replied 1 year ago.

hi,

Do you still need help please? if you need any further help please reply back to me and i will gladly continue to help you.

Thank you

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