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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Trying add a new hard drive to dvd or d: drive in system

Customer Question

Customer: trying add a new hard drive to dvd or d: drive in system
JA: Thanks. Can you give me any more details about your issue?
Customer: the computer is recognizing both hard drives as a c drive. I believe I need to make a change to the bios
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $36) to post your type of question to Computer Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: one minute
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Submitted: 1 year ago.
Category: Computer
Expert:  Byron replied 1 year ago.

Hi. My name is***** you for your question and the opportunity to assist.

Can we do a screen sharing session so I can evaluate the situation on your computer?

Customer: replied 1 year ago.
I figured it out.All I needed to do is format the hard drive.Clarke Whitney
Expert:  Byron replied 1 year ago.

OK. Since you have it all figured out, you don't need me. Have a great evening.

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