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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I upgraded to windows 10 last week. Yesterday I opened my

Customer Question

I upgraded to windows 10 last week. Yesterday I opened my computer and it asked for a password,this never happened before. It would not accept anything I entered. I called Microsoft but they could not help me. They said to ask you. Please help me get back into my computer.6
Submitted: 1 year ago.
Category: Computer
Expert:  Bryan replied 1 year ago.

Hi, and thank you for asking your question.

Do you see an EMAIL ADDRESS listed for your account, at the Windows logon screen now? If so, could you provide me with that email address?

Please reply back using the box below. Thank you.

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