How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I upgraded to windows 10 last week. Yesterday I opened my

Customer Question

I upgraded to windows 10 last week. Yesterday I opened my computer and it asked for a password,this never happened before. It would not accept anything I entered. I called Microsoft but they could not help me. They said to ask you. Please help me get back into my computer.6
Submitted: 1 year ago.
Category: Computer
Expert:  Bryan replied 1 year ago.

Hi, and thank you for asking your question.

Do you see an EMAIL ADDRESS listed for your account, at the Windows logon screen now? If so, could you provide me with that email address?

Please reply back using the box below. Thank you.

Related Computer Questions