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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 37489
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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My complete contact list has disappeared from my hotmail

Customer Question

Customer: ***** ***** and my complete contact list has disappeared from my hotmail
JA: Thanks. Can you give me any more details about your issue?
Customer: It has been fine but this morning I wanted to send a couple of email out and when I put the beginning of their address, nothing happened
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $36) to post your type of question to Computer Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: I have used you before and have a password. Do I still pay again?
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.


I'm sorry about the issue. The server for Hotmail contacts is down right now. There is nothing wrong with your computer, so don't worry. Microsoft / hotmail is fixing it. It should be fixed within 24 hours. Please try again tomorrow.

Please reply back at the box below to continue any time. Thank you.

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