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Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9050
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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I'm having a problem retrieving my projects from Print Shop

Customer Question

I'm having a problem retrieving my projects from Print Shop 22. If I print the project right after I do it, I'm fine.... but if I try to retrieve it about a week later, it says it's not there... even though I see it in the menu!
Submitted: 1 year ago.
Category: Computer
Expert:  Robert M. replied 1 year ago.

how and where are you saving them ?

if you don't know that than that might be the issue

try going to file / save as

and putting them in a folder that you know where it is so you can retrieve them later

if you dont save them as a project but as a jpg or other type of graphics file than you wont be able to pull them up as a project again

and if you do know that try going to file / open

and browsing to the folder you saved them in and opening them

I can get you my phone number and log in remotely to show you exactly what is going on and how to save them so that you can be sure you can open them again in the future.