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Good morning. My name is***** would be happy to help you with this. I am a JustAnswer.com expert. While I can not adjust your bill, I can help put you in touch with the right person, and if you provide all of the necessary information I can advocate on your behalf.
I will need to ask a few questions in order to best help you. First, what is the name of the company who provides your service? Secondly, what is the amount of the charge that you are disputing, the aprt for the additional service.