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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Yesterday when i was on facebook,,a warming came on ,said i

Customer Question

yesterday when i was on facebook,,a warming came on ,said i had a malware ,,i didn't like when he asked me go to banking so he could see what was going on.i called att no help,call the bank everything was ok. last night i work to get back on facebook.well, the only way was new email new do i get on my old site. i didnt remember my password
Submitted: 1 year ago.
Category: Computer
Expert:  Bryan replied 1 year ago.

Hi, and thank you for asking your question.

Just to clarify, are you locked out of your old Facebook account itself?

May I set up a quick, secure remote session to check the issue now?

Please reply back using the box below. Thank you.