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Pete, Computer Engineer
Category: Computer
Satisfied Customers: 17648
Experience:  CISCO certified, Microsoft proficient, computing expert.
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My name is ***** *****
, yes I haven't used one of

Customer Question

Customer: hi my name is ***** *****
JA: Thanks. Can you give me any more details about your issue?
Customer: yes I haven't used one of these chat forums before but l have an issuse with my pinnacle studio 6 Ultimate program
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $36) to post your type of question to Computer Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: yes
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Computer
Expert:  Pete replied 1 year ago.

Hello Mick,

Can you please give me more information on the problem you are having with Pinnacle?

Are you getting an error message?

Customer: replied 1 year ago.
Im away at work for the week and won't be back til the weekend. So l will contact you then.Thanks
Expert:  Pete replied 1 year ago.

That's ok, just reply back when you are ready.


Expert:  Pete replied 1 year ago.

Hi Mick,

If you let me know the error message I can assist you further on this.