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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9768
Experience:  Computer Technician
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I think I have been hacked by someone wo says they are

Customer Question

I think I have been hacked by someone wo says they are Microsoft. they charged 185.00 and made changes to my computer. I Called Them because I had a problem with my laptop and thought they were Microsoft. I have contacted my bank and initiated fraud status on my account to retrieve my payment. In the meantime they will not contact me , they still have access to my computer and all sorts of problems are occurring not to mention I don't feel SECURE anymore! it there anything you can do to help me?
Submitted: 1 year ago.
Category: Computer
Expert:  Randy Computer Tech replied 1 year ago.

My name is ***** ***** certified computer professional with over 10 years experience. I will be glad to assist you with this. .
I am sorry to hear that you are having this issue.

I can connect to your computer remotely and remove the spyware and the connection to the scammers.

Expert:  Randy Computer Tech replied 1 year ago.