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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I downloaded WINDOWS10 and it finally took me to a page

Customer Question

I downloaded WINDOWS10 and it finally took me to a page asking me to type my pin.I did just that bot it would n't initiatialise to the desktop.Just a black screen comes up and nothing happens...
Submitted: 1 year ago.
Category: Computer
Expert:  Byron replied 1 year ago.

Hi Robert. My name is***** you for your question and the opportunity to assist.

Hold down the power button until your computer shuts off (about 5 seconds). After a few seconds, power

the machine back on. Let me know what screen it takes you to.