How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Randy Computer Tech Your Own Question
Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9717
Experience:  Computer Technician
Type Your Computer Question Here...
Randy Computer Tech is online now
A new question is answered every 9 seconds

Had VHS put on DVD by Walgreens. When making copies using my

Customer Question

Had VHS put on DVD by Walgreens. When making copies using my Windows 10' the copies act like there coded sound ok but picture corrupted. When I called Walgreens they said that there not coded and make all the copies you want. When I asked what program they were using they said, "its proprietary, check with windows". What do you recommend?
Submitted: 1 year ago.
Category: Computer
Expert:  Randy Computer Tech replied 1 year ago.

Some dvds don't play well on the default video player.

The best player available to use is VLC .

I will provide the download for you.


Then try playing the DVD using VLC.

Please let me know if you need any other assistance.

Please take a moment to rate my service positively by clicking one of the stars at the top of the screen then click on submit.

Thank you very much!