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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Grandson has acer tablet lost password and doesnot have it

Customer Question

grandson has acer tablet lost password ***** doesnot have it written down anywhere.
is there a way to open and reset password
Submitted: 1 year ago.
Category: Computer
Expert:  Satchi replied 1 year ago.

Hi ,

Welcome to justanswer

May I know the acer model number ?

Customer: replied 1 year ago.
Customer: replied 1 year ago.
Expert:  Satchi replied 1 year ago.

Is it a netbook or tablet ?

Customer: replied 1 year ago.
How do I tell
Expert:  Satchi replied 1 year ago.

Is it a laptop with keyboard and screen or only touch screen ?

Customer: replied 1 year ago.
not sure tablet with keyboard and screen
Expert:  Satchi replied 1 year ago.

Please click the above link and check is it the same model ?

Customer: replied 1 year ago.
that's it
Expert:  Satchi replied 1 year ago.

IS there any important data in it as if we will do the factory restore all data will be erased ?

Customer: replied 1 year ago.
no important data
Expert:  Satchi replied 1 year ago.


First, restart the Acer . As soon as the Acer logo comes up on the screen, press two keys, Alt and F10, at exactly the same time. This reveals the recovery menu. When the menu appears, press "Enter" to begin the restore wizard, the program that guides owners through the restore process.

Let me know how it goes