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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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When I logged in I got a message that a virus had been

Customer Question

When I logged in I got a message that a virus had been detected and that the computer was blocked. It gave me a number to call to be given directions on how to unblock my computer. I called the geek squad and they suggested I contact you for help. I did not do anything.
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.


I'm sorry about the issue. Do not call any number. I will help you with this now.

What's the model of your computer?

Does this issue occur when you turn on the computer? Or when you open a particular program?

Please reply at the box below. Thank you.

Expert:  Viet - Computer Tech replied 1 year ago.

Are you currently able to use the Internet on the computer or not?

When you are available, please reply back at the box below to continue. Thank you.

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