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So, what are you trying to connect to the computer? What is the name of it?
What kind of cable is it? is it a USB cable?
What is the name of the program, you say you just got?
What is the overall objective? Trying to do what?
Okay, thank you for that information, and sorry for the delay.
What version of Rocksmith do you have.....there is only 2.....does the box say "All New 2014 Edition" ?