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Hi, and thank you for asking your question.
When did you first start having this issue with receiving emails in Eudora?
May I set up a quick, secure remote session to check the issue now?
Please reply back using the box below. Thank you.
Please accept my apologies for the delay; I did not see your response until now. Providing you with the steps to connect remotely in a moment; kindly stand by.
Let's get started with the remote session now. Please open up the following link:
On the page that opens up, click "I Agree".
Download the remote file when prompted, and then OPEN/RUN the "Elsinore Screen Connect" file downloaded (at the bottom of your browser window.)
I'll then be connected. Thank you.
In remote session now. Thank you.
Thank you for the remote session. I'll open up your question to our other experts now, who will be able to assist further with this issue. Thanks again.
what version of eudora is it ?
and yes usually it is eudora especially if it is the older 7.1 version as the new one is merely thunderbird with a different wrapper
the older version of eudora does not handle newer security methods like tts /sls well and its list of trusted certificates is 20 years out of date. so it screws up a lot on security handshakes before it downloads