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Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 2734
Experience:  CCNA, A+, MCSE with over 12 years experience.
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I am unable to get my Dell Latitude to start and would like

Customer Question

Customer: I am unable to get my Dell Latitude to start and would like to transfer all the content to another laptop.
JA: Thanks. Can you give me any more details about your issue?
Customer: The Dell has been in storage for 5 years and last time it was opened it worked, but now all I get is a black screen. It never starts, so I was thinking I could connect to my current laptop and transfer the content to my working laptop.
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Submitted: 1 year ago.
Category: Computer
Expert:  Byron replied 1 year ago.

Hi. My name is***** you for your question and the opportunity to assist.

To recover the data from the old laptop, remove the hard drive and connect it to

your current laptop.

You'll need a SATA-to -USB adapter to connect the drive to your laptop.

This one will do what you need:

Once connected, Windows will assign a drive letter and the disk will show up in This PC/My Computer/Computer

on your laptop.

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