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Michael Hannigan
Michael Hannigan, Information Systems Manager
Category: Computer
Satisfied Customers: 11817
Experience:  25 Years Experience in Field. MCSE, ICCP, CNE, Greenbelt
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If you can unlock my misbehaving Samsung Note 4 I'll happily

Customer Question

If you can unlock my misbehaving Samsung Note 4 I'll happily pay you $25 as long as I don't loose my contacts.
I used my phone 3 time while in my barber shop and the 4 thim I was unable to get it to unlock. I have been using my fingerprint cosistantly and with no problem. Now the lousy phone doesn't recognize me. I then entered my the same pin I have used for years and IT DIDN"T work. I have never had any unlock code problems. I might have backed up data on the Googleaccount but I don't know how to access the data.
Submitted: 1 year ago.
Category: Computer
Expert:  Michael Hannigan replied 1 year ago.

Hello. My name is Michael. I can help you with your question.

You will likely have to do a reset to bypass the lock. But before doing that, you can see if your contacts are synced by going to

Log into your google account and check there.

If they are not there, they may be synced with your samsung account.