How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Computer Systems Expert
Category: Computer
Satisfied Customers: 11226
Experience:  13+ years experience
Type Your Computer Question Here...
Russell H. is online now
A new question is answered every 9 seconds

My mane is Carmel Said I want to cancel my aaccount I do not

Customer Question

my mane is Carmel Said I want to cancel my aaccount I do not want any more it did not download Thank u.
Submitted: 1 year ago.
Category: Computer
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

If something you paid for did not download, and you do not wish to try to download it any more, and you wish to withdraw payment for it, you may not yet have contacted the right place.

If, for instance, you were trying to download an installer for a 'Norton' or Symantec anti-virus product, you would have to contact Symantec about wanting to cancel your account.

What were you trying to download? I can give you specific advice, I think, if you let me know, as to the right way to go about cancelling the service or purchase in question.