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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My computer will not allow windows 10 is there any way to

Customer Question

my computer will not allow windows 10 is there any way to fix this
Submitted: 1 year ago.
Category: Computer
Expert:  Michelle replied 1 year ago.

Hi, My name is ***** ***** i will be assisting you

let me know the make and model of the computer

Customer: replied 1 year ago.
emachine et1331g-05w
Expert:  Michelle replied 1 year ago.

Minimum requirement for a computer to install windows 10 is

  • 1 gigahertz (GHz) or faster processor or SoC
  • RAM:

    1 gigabyte (GB) for 32-bit or 2 GB for 64-bit

  • Hard disk space:

    16 GB for 32-bit OS 20 GB for 64-bit OS
  • Graphics card:

    DirectX 9 or later with WDDM 1.0 driver
  • Display:

    800x600
Expert:  Michelle replied 1 year ago.

If the hardware requirement meets then you can definitely install or upgrade to windows 10

Expert:  Michelle replied 1 year ago.

let me know the problem you are facing a bit more in detail.

Customer: replied 1 year ago.
DOSE EMACHINE HAVE A UPGREAD FOR THIS COMPUTER
Expert:  Michelle replied 1 year ago.

on your computer..click on the search box and type dxdiag and open the dxdiag app

in the window that opens match the hardware listed with that of windows 10 requirement i have posted above on this page

if it matches, the upgrade should work else let me know which components do not meet the requirement so that i can check the upgrade possibilities

Customer: replied 1 year ago.
did not work just forget all my requests i am through trying to up grade but thanks any way.
Expert:  Michelle replied 1 year ago.

no problems..feel free to post if you would like to continue with my assistance