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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9713
Experience:  Computer Technician
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My computer does load unless the mouse is moving

Customer Question

my computer does load unless the mouse is moving
Submitted: 1 year ago.
Category: Computer
Expert:  Randy Computer Tech replied 1 year ago.

Hi,

My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

Try a system restore first please>

  1. Open System Restore by clicking the Start button . In the search box, type System Restore, and then, in the list of results, click System Restore.‍ If you're prompted for an administrator password ***** confirmation, type the password ***** provide confirmation.

  2. Click Recommended restore, and then click Next.

    If there isn't a recommended restore point, follow the steps below to choose a specific restore point.

  3. Review the restore point, and then click Finish.

Expert:  Randy Computer Tech replied 1 year ago.

Please let me know if you need any other assistance.

Please take a moment to rate my service positively by clicking one of the stars at the top of the screen then click on submit.

Thank you very much!

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