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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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XP-410, OS windows 10. Do I run the files after downloading?

Customer Question

XP-410, OS windows 10. Do I run the files after downloading? I tried this and it downloaded only 82% and went no further. Or do I download all files for Win10 without running them individually. Would appreciate any help on this. Ran the printer with no problems while using Windows 7. Can't seem to get it to print since have had windowns 10.
Submitted: 1 year ago.
Category: Computer
Expert:  Byron replied 1 year ago.

Hi. My name is***** you for your question and the opportunity to assist.

Is this the page you're downloading from (see attachment)

The Drivers & Utilities combo package should be all you need

to install after you download it.

Expert:  Byron replied 1 year ago.

Let me know if it's still not working. We can continue to troubleshoot.