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Ask Robert M. Your Own Question
Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9075
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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Name is ***** ***** Lehner. Installed Windows 10 last week.

Customer Question

Customer: Name is ***** ***** Lehner. Installed Windows 10 last week. Had AOL working, but now it will not open. Help please.
JA: Thanks. Can you give me any more details about your issue?
Customer: I just tried to uninstall AOL because it would not open. I reinstalled AOL 9.8 and am still unable to open AOL. I installed Windows 10 last week and the only challenge initially and now is that it will not open. Last time I installed AOL update and it worked. This time I installed AOL as new and AOL will still not work.l
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Customer: OK
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Submitted: 1 year ago.
Category: Computer
Expert:  Robert M. replied 1 year ago.

i can log in remotely to get it installed for you if you want to pay a little extra

but one thing that you might want to do is

right click on the install file that you download and select properties

then click on compatibility tab

select running it in windows 7 or even xp mode and as administrator