How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I had a power outage last night..when I corrected that...I

Customer Question

I had a power outage last night..when I corrected that...I turned on the computer...and now I have to put in a 'password' of which I have no idea! How can this windows p.w. be reset, or something like that?
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.

Hi there and welcome

To confirm, is it the password ***** the windows sign in screen? Or on a black screen when the computer starts?

And which version of windows are you using?

Please let me know