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Hi. My name is***** you for your question and the opportunity to assist. Give this a try:
Click in the search area and type: devices and printers and open the Devices and Printers (Control Panel) search result.
Right click on the printers and select Remove Device and close the window.
Then right click on the start menu button and select: Command Prompt (Admin)
At the blinking prompt in the black window type the following 3 commands, pressing Enter after each
netsh winsock reset
netsh int ipv4 reset
netsh int ipv6 reset
Restart your machine and go back to Devices and Printers
click Add a Printer and let Windows search for your printers.
Let me know the result please.
Hi. Were you able to get the printer/s working with the above instructions?
That's great to hear. Happy new year.