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Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 11968
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
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I just got a msi gaming note book from Amazon and it won't

Customer Question

I just got a msi gaming note book from Amazon and it won't reset right it makes it to 68% and stops that's all I can get it to do can you fix it and about how much money,and when .
Submitted: 1 year ago.
Category: Computer
Expert:  Bryan replied 1 year ago.

Hi, and thank you for asking your question.

First off, please press and HOLD down the Power button on the laptop for atleast 15 seconds (until it switches off completely with a tick sound.)

Next, press the Power button one more time - does it boot up all right this time?

Please reply back using the box below. Thank you.

Expert:  Bryan replied 1 year ago.