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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Having problems getting Win7 to recognise my Panasonic

Customer Question

Customer: Having problems getting Win7 to recognise my Panasonic NV-GS120 camcorder. It shows it is there in control panel devices but fails to load a driver when asked to do so.
JA: Thanks. Can you give me any more details about your issue?
Customer: Connected by firewire to firewire card and trying to download video into Pinnacle 19. The program worked fine with my older Panasonic video camerabut since connecting the NV-GS120 it won't respond to either.
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Submitted: 1 year ago.
Category: Computer
Expert:  hongkongpom replied 1 year ago.

Hello there when you say it won't respond to either" do you mean that neither your old of new camera can be detected by your computer?