How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask hongkongpom Your Own Question
hongkongpom
hongkongpom, Computer Support Specialist
Category: Computer
Satisfied Customers: 1298
Experience:  Microsoft Certified Desktop Support Technician since 2007
40928634
Type Your Computer Question Here...
hongkongpom is online now
A new question is answered every 9 seconds

I have a Hd Pro sling box that has worked well past couple

Customer Question

I have a Hd Pro sling box that has worked well for the past couple of years. The last couple of weeks I cannot log on either by computer or my I pad. A notice shows up saying that my sling box is not connected to the internet. I have checked all my connections, etc. but no luck. Everything else in my works fine with the internet. I have noticed the the internet light on my sling box is barely lit. I have tried reseting the box and unpluging it but that doesn't work either
Submitted: 1 year ago.
Category: Computer
Expert:  hongkongpom replied 1 year ago.

Hello there as you have tried resetting the box and you still don't have an Internet access and the light is barely lit, you may have a problem with the power supply that powers the Sling Box. Do you have a voltmeter please that we can test the power supply?