For Online Computer Support, Ask a Computer Technician
Hello! My name is*****
Please completely shut down the computer. If you are unable to do that, press and hold down the power button on your computer for 5 seconds. It will then shut down the computer. Wait for about 1 minute and then power it back on.
Let it boot to Windows and then check if the problem is still there.
Do you still require assistance with this issue?
Let me know,IT Miro
Let me know if you were able to receive my messages.