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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
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Experience:  Computer Technician
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Why does the ASUS RT-AC87R router (purchased 8/27/2014)

Customer Question

Why does the ASUS RT-AC87R router (purchased 8/27/2014) refuse to recognize the new admin password ***** I configured in the initial setup? What do I do now to upgrade the firmware?
Submitted: 1 year ago.
Category: Computer
Expert:  Randy Computer Tech replied 1 year ago.


My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

If the admin password ***** ***** working, the only option will be to use the reset button. That will remove the passwords that you set and will revert to the default again. Then you can go back in and update the firmware and also choose another password ***** you want.

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